IT Support & Technical Help

Sales and Marketing

Getting Started on Tradeit

Product Listings & Stock Management

Order Management

Payments and Earnings

Policies, Trust and Security

Advanced Seller Tools & Features

Returns, Refunds & Disputes

Customers Service

General

Community Driven Help

Common Technical Issues
Product Management Issues
Storefront & Vendor Profile Issues
Shipping Issues
Orders, Payments & Withdrawals
Account Access & Login Issues
Mobile & User Interface Issues
Cache & Visibility Issues
Reports & Analytics
Miscellaneous & Advanced
Promoting Your Products on Tradeit
Creating and Managing Discounts
Store Branding and Visual Optimization
SEO and Marketplace Visibility
Cross-Selling and Upselling Techniques
Leveraging Social Media
Influencer and Affiliate Collaborations
Customer Engagement & Social Proof
Store Analytics and Marketing Strategy
Introduction to Selling on Tradeit
Seller Registration and Verification
Setting Up Your Seller Storefront
Navigating the Seller Dashboard
Adding Your First Products
Commissions, Fees, and Payments
Launching Your Store Successfully
Legal and Compliance Basics for Zimbabwean Sellers
Mobile vs. Desktop Experience
Community and Support
Understanding the Seller Dashboard
Tips for a Successful Launch
Getting Started with Product Listings
Bulk Product Management
Product Categories, Tags, and Attributes
Writing and Optimizing Listings
Product Images and Multimedia
Variations, Virtual, and Digital Products
Inventory Management and Stock Control
Pricing and Promotions
Product Compliance and Restrictions
Advanced Product Strategies
Understanding the Order Lifecycle
Order Fulfillment & Logistics
Shipping Settings & Tools
Returns, Refunds, and Cancellations
Invoices, Slips & Documentation
Communicating with Customers
Managing Delays and Stockouts
Reviews and Ratings
Order Optimization and Best Practices
Understanding How Seller Payments Work on Tradeit
Setting Up and Managing Payout Methods
Earnings Reports and Financial Tracking
Pricing Strategy and Profitability
Refunds, Returns & Adjustments
Promotions, Discounts & Handling Fees
Payment Disputes & Problem Resolution
Payout Schedules and Thresholds
Legal and Tax Considerations
Store Customization & Branding Tools
Performance & Analytics
Staff & Account Management
Automation & Inventory Sync
Social Media & Channel Integrations
Store Communication Tools
Mobile & App Tools
Payments, Currency, & Tax Tools
Affiliate & External Product Features
Subscription & Store Upgrade Options
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Frequently Asked Questions

What are the steps to submit a purchase order?

Here's the process to submit a purchase order:

  1. Fill out the purchase order form.
  2. Obtain the necessary approvals from your manager or department head.
  3. Submit the approved purchase order to the procurement team.

Where can I find templates for customer presentations?

We have a library of customer presentation templates within the Sales & Marketing section of our knowledge base.

What is the process for requesting time off?
  1. Access our Time Off Request form.
  2. Fill out the form, including your desired dates and any relevant notes.
  3. Submit the form to your manager for approval.

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