Contact information

For any inquiries, support, or issues related to your Tradeit vendor account, you can reach out to Tradeit Customer Support using the following contact methods.

📧 Email Support

For questions or issues related to your account, orders, payments, or technical problems, you can email Tradeit at:

• Email: [email protected]

Be sure to provide relevant details, such as your store name, order numbers, or screenshots, to help speed up the process.

💬 WhatsApp Support

You can contact Tradeit support via WhatsApp for quick responses:

• WhatsApp Number: +263 77 984 2525

For urgent matters or when you need fast assistance, WhatsApp is a great way to connect directly with a support representative.

🖥️ Live Chat Support

Tradeit also offers Live Chat support on its website for real-time assistance. Look for the Live Chat icon in the bottom right corner of your screen when you are logged into your vendor dashboard.

🏢 Office Location

If you prefer in-person support or need to visit the Tradeit office, you can find the office address in the website footer section below:

⏰ Support Hours

• Monday to Friday: 9:00 AM to 5:00 PM (GMT+2)
• Saturday: 9:00 AM to 1:00 PM (GMT+2)
• Sunday: Closed

For urgent matters, you can still send an email or message via WhatsApp, and Tradeit Support will get back to you during the next business day.

By using these contact methods, you can quickly reach Tradeit Support and receive the help you need to resolve any issues or questions related to your vendor account.