- Your cart is empty
- Continue Shopping
Store location address
Your store location address is a critical part of your Tradeit store profile. It helps buyers understand where your business is based, which affects shipping options, delivery times, and local pickup arrangements. Whether you’re selling from Harare, Bulawayo, Mutare, or a rural area, it’s important to provide accurate address details.
This guide will show you how to set, update, and manage your store location in your vendor dashboard.
🗺️ Why Your Store Location Matters
Your address is used for:
- Showing buyers your store location
- Calculating shipping zones (e.g. Harare city vs. Mashonaland West)
- Enabling pickup or local delivery
- Verifying your seller legitimacy
⚠️ Inaccurate addresses may delay orders, mislead buyers, or result in account suspension.
✅ How to Set or Update Your Store Address
Step-by-Step Instructions:
- Log into your seller account at https://tradeit.co.zw
- Go to your Vendor Dashboard
- From the left-hand menu, click Settings > Store
- Scroll to the section labelled Store Location
- Enter the following:
- Street Address: (e.g., “14 Mbuya Nehanda St”)
- Suburb/Area: (e.g., “CBD” or “Mabelreign”)
- City or Town: (e.g., “Harare” or “Gweru”)
- Province: (select from dropdown, e.g., “Mashonaland East”)
- Drag the pin on the Google Map (if visible) to fine-tune your location
- Click Save Changes
🧾 Example Store Address Setup
Tariro, a vendor in Masvingo, fills in her address as follows:
- Street Address: “Shop 5, Mucheke Shopping Centre”
- Suburb/Area: “Mucheke”
- City: “Masvingo”
- Province: “Masvingo Province”
Her buyers in Masvingo now get faster deliveries and local courier options.
🚚 How Your Store Address Affects Delivery
Your location helps:
- Auto-calculate local delivery costs
- Offer regional delivery options (e.g., Harare same-day delivery)
- Enable local pickup if you allow customers to collect directly
If you ship from multiple locations (e.g., Bulawayo and Harare), contact Tradeit Support to enable multi-origin shipping setup.
✨ Tips for Accuracy
- Use real, Google-recognizable addresses (avoid “N/A” or fake data)
- Use proper spelling for towns and suburbs
- Always include City/Town + Province
- If you work from home, you can mark your suburb but skip flat/unit numbers
🧠 Frequently Asked Questions
Q: Will my exact home address be public?
A: No. Tradeit only displays general location (City and Area) unless you enable Local Pickup.
Q: Can I sell from a rural location?
A: Yes. Just include the name of the village, nearest growth point or business centre, and district.
Q: What if I deliver nationwide?
A: You still need to enter your store base location. Your shipping settings will allow you to serve all of Zimbabwe.
📞 Need Help?
If your address won’t save or you can’t find your location on the map:
- 📧 Email: [email protected]
- 📱 WhatsApp: +263 77 984 2525
🔗 Related Help Articles
A clear and complete store address makes it easier for Tradeit and your customers to do business with you. Update yours today and enjoy better visibility and smoother deliveries!