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Announcements
The Announcements menu is where Tradeit communicates important updates, policy changes, promotions, and platform notices directly to vendors. Think of it as your official bulletin board — where Tradeit posts critical info you must not miss as a marketplace seller.
Whether you’re selling school uniforms from Mutare or electronics in Harare, the Announcements tab keeps you updated on what’s happening around the marketplace, so your business stays aligned with Tradeit’s operations and rules.
📍 Where to Find the Announcements Menu
- Log in to your vendor account at https://tradeit.co.zw.
- On your vendor dashboard sidebar, click Announcements.
This will take you to a page that lists all platform-wide announcements made by Tradeit.
🔔 What You Can Expect to Find in Announcements
Each announcement contains:
- Title: A brief headline (e.g., “New Payment Integration Live”)
- Message Body: Detailed information including what’s changing, why, and what action is needed from you.
- Date: When the announcement was posted.
- Read/Unread Status: New announcements you haven’t seen will be marked as “unread.”
🧾 Types of Announcements You Might Receive
| Announcement Type | Example |
|---|---|
| 🛠️ Platform Maintenance | “Tradeit will be down for maintenance on Sunday between 11 PM and 1 AM.” |
| 📦 New Features | “New local courier tracking feature is now available for Harare sellers.” |
| 💼 Policy Updates | “Product listing rules updated. All food items must now show expiry dates.” |
| 🎁 Promotions & Events | “Join our Independence Day sales campaign — we’ll boost your top product for free!” |
| 📊 Performance Insights | “Reminder: Vendor performance targets will be reviewed monthly starting June.” |
| ⚠️ Warnings or Violations | “Your store was flagged for late order dispatch. Please resolve pending orders within 24 hours.” |
✅ How to Use the Announcements Menu Effectively
Step 1: Check Announcements Regularly
- Open the Announcements page at least twice a week.
- Look for unread (bolded) entries to stay updated.
Step 2: Read the Full Message
- Click on any announcement title to expand and read full details.
- Some announcements may include links, PDF downloads, or action items like “Update your store address.”
Step 3: Take Action (if required)
- Follow instructions provided in the announcement. For example:
- “Update your product listings before Friday to comply with new image size requirements.”
- “Join the winter promotions campaign by clicking here.”
Step 4: Mark as Read
- Once you’ve read and acted on an announcement, mark it as “read” so it’s clear what’s new next time you log in.
📌 Real-Life Zimbabwean Examples
- Local Courier Changes
“Tradeit has partnered with Swift Harare for deliveries in CBD. Harare vendors must drop off parcels by 3 PM for same-day delivery.” - Market Day Promotions
“Chitungwiza sellers are invited to participate in our Tradeit Market Day sale — zero commission on all orders made this weekend.” - EcoCash Payment Maintenance
“EcoCash payment gateway will be temporarily unavailable on Tuesday from 6 PM to 8 PM for system upgrades.”
🧠 Pro Tips
- Bookmark the Announcements page or set a reminder to check every Monday and Thursday.
- Respond quickly to policy change notices to avoid account disruptions.
- Use announcements to gain a competitive edge — early notice of promotions can help you prep stock and pricing in advance.
📞 Need Clarification?
If you don’t fully understand a particular announcement, or you’re unsure how it affects your store, reach out to Tradeit Vendor Support:
- 📱 WhatsApp: +263 77 984 2525
- 📧 Email: [email protected]
🔗 Related Help Articles
The Announcements menu is your direct line from Tradeit HQ. Read it like you’d check your ZESA token or NetOne balance — regularly, carefully, and with business growth in mind.