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Join the eCommerce revolution in Zimbabwe!
Basic
Basic
$10.00
Perfect for new sellers looking to get started—includes basic store features, standard support, and access to the vendor dashboard.
Category: Uncategorized
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Product Location
Vendor Information
- Store Name: Tradeit Express
- Vendor: Tradeit Express
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Address:
Chiyedza House
68 Kwame Nkrumah Ave, Cnr First Street
Harare
Harare
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At Tradeit, we strive to ensure a smooth shopping experience for buyers and sellers. This Refund Policy applies to all stores unless a vendor has specified their own refund policy on their store page.
1. Eligibility for Refunds
Buyers may request a refund under the following conditions:
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Defective or Damaged Products – Item is faulty, broken, or arrived damaged.
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Incorrect Item Received – Wrong product, size, color, or variation.
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Item Not as Described – Product does not match the seller’s description or images.
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Non-Delivery – Item was not delivered within the estimated timeframe.
2. Refund Process
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Buyers must submit a refund request through the Tradeit Buyer Dashboard within [X] days of receiving the item.
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Sellers have [Y] days to respond to the refund request.
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If approved, refunds will be processed through the original payment method within [Z] business days.
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If the seller denies the request and the buyer disagrees, Tradeit may mediate the dispute.
3. Non-Refundable Items
Refunds will not be issued for:
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Buyer’s change of mind (unless the vendor allows it).
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Items marked as final sale or non-returnable by the vendor.
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Digital products or services unless faulty.
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Items returned in used or altered condition (unless defective).
4. Vendor-Specific Policies
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Vendors may override this policy by specifying their own refund terms on their store page.
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If a vendor has no stated policy, this default policy applies.
5. Contact & Dispute Resolution
For refund-related concerns, buyers should contact the vendor first. If unresolved, Tradeit may assist in mediation but is not responsible for vendor-issued refunds.
By shopping on Tradeit, you agree to this refund policy and any vendor-specific policies.
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