Privacy Policy
0
Home
0 Cart
Checkout
Viewed
  1. Home /
  2. Page

Privacy Policy

In this Privacy & Cookies Policy:
1. Introduction
2. Types of tracking technologies
3. Purposes
A. COLLECTION OF INFORMATION
4. Information you provide to us
5. Information that we collect automatically
6. Information that we receive from third parties
B. USE OF PERSONAL INFORMATION
C. DISCLOSURE OR SHARING OF PERSONAL INFORMATION
D. RETENTION
E. COOKIE
7. What are cookies?
8. Why we use cookies?
9. Cookies we use
10. What about other tracking technologies, like web beacons?
11. How can I control cookies?
F. MINORS
G. SECURITY MEASURES
H. CHANGES TO THIS PRIVACY POLICY
12. Related Policies

1. Introduction

We at Tradeit (“we”, “us”) recognize the importance of privacy and confidentiality of personal information. We want Tradeit to be a safe and trusted place. We do this via the products and services we build, and our commitment to your privacy. It’s important to us that you trust Tradeit and the things we do with your personal information.

We respect your privacy and take the protection of personal information very seriously. This privacy policy explains how Tradeit collects customer information, how it uses it and what your access rights to the data are. If you have any questions or concerns about the use of your personal information, then please contact us HERE.  

Back to Top

2. Types of tracking technologies

There are a few common types of tracking technologies used on Tradeit:

  1. Cookies: This is a small data file sent from a server to your web browser or mobile device that is stored in your browser cache or mobile device. Advertising which corresponds better to the interests indicated by the information stored by that cookie can then be displayed to. You can configure your browser’s settings to reflect your preference to accept or reject cookies.
  2. Clear gifs, web beacons, web bugs: These are tiny graphics with a unique identifier similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to your personally identifiable information.

While Tradeit does not currently employ Flash cookies, also known as local shared objects (LSOs), some third parties you interact with when using the Services may use these cookies, which are used to collect and store information, but differ from browser cookies in the amount, type, and manner in which data is stored. To learn how to manage privacy and storage settings for Flash cookies, click here.

Tracking technologies have two different lifespans:

  1. Persistent means it remembers certain information about your preferences for viewing the site, and allows Tradeit to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them.
  2. Session , on the other hand, is specific to a particular visit to the site, to carry information as you view different pages on Tradeit so you don’t have to re-enter information. Session cookies expire and delete themselves automatically when you leave the Site or close your web browser.

Back to Top

3. Purposes

 

Tradeit uses tracking technologies for a few general purposes:

  1. Strictly necessary : Vital to ensuring that Tradeit works properly for visitors and members (such as maintaining the security and integrity of the Site).
  2. Performance : Help us understand how the Site or the Apps are functioning so that we can improve our services.
  3. Functionality : Retain your personal preferences as you use the Site or the Apps to enhance your experience.
  4. Marketing and Advertising : Gather data to help deliver advertising content relevant to your interests.

Tradeit uses cookies to record what purchases members and visitors are interested in making and to make it easier for you to browse the Site whenever you visit. Cookies also permit us to learn about what ads you see and click when you visit Tradeit, the Apps, and affiliated sites, to limit the number of times you may see the same ad, or to show you more useful and relevant ads. This is done by understanding what may interest you based on your web browsing and web searching. The cookies used for this process only the search terms you use and technical information related to your PC or other devices as follows:

  1. the referral search term, or, the term that you entered into a search engine which then displayed our site as a search result.
  2. the onsite search term, or, a term you entered in the search box on our site
  3. the type of internet browser you are using
  4. the operating system of your PC or device
  5. the time and date you landed on or searched our site
  6. time spent on our webpage
  7. the address of the site which referred you to our site (e.g., google.com)

Tradeit sometimes partners with third-party services who may use various tracking technologies to provide certain services or features, including targeted online marketing techniques such as attribution tracking, remarketing, and cross-device tracking.

  • Attribution tracking means estimating what advertising or marketing source a user followed to come to Tradeit, or to determine what marketing source should get credit for actions like a visit or a purchase.
  • Remarketing means showing relevant ads to an audience based on prior shopping patterns on Tradeit, whether or not the audience made a purchase.
  • Cross-device tracking means recognizing an audience across multiple devices or browsers.
  • Some of these third-party services may provide us with information about you (such as demographic information, cross-device information, or interest categories) from a combination of sources that permit us to provide you with more relevant and useful advertising. The Apps may include third party mobile analytics software and APIs that may be used to enhance our data, to improve the Services, or for marketing purposes.

These technologies allow a partner to recognize your computer or mobile device each time you visit Tradeit, but do not allow access to other personally identifiable information from Tradeit. No other personal data is passed to our advertising partners, and they cannot identify you or contact you directly from the information available to them. However, these technologies may allow us or a third party to recognize you, either across devices or over time. Tradeit does not have control over these third-party technologies, which maintain their own privacy policies, and they are not covered by our Privacy Policy, although we do require them to follow applicable laws and self-regulatory programs. The Site may include widgets from third-party websites and social networks, and third parties may chose to include Tradeit widgets on their websites. Tradeit, as well as the third party, may receive analytics from those widgets that may be used to enhance our data, to improve the Services, or for marketing purposes. You can manage your privacy preferences for these widgets via your account with the third party.

Back to Top

A. COLLECTION OF INFORMATION

 

The personal information that we may collect about you broadly falls into the following categories:

4. Information you provide to us

If you are a Corporate Buyer or Seller or a sole trader Buyer or Seller:

  1.      you will be asked to provide certain contact information that is necessary for the registering for a Marketplace account as a Buyer or Seller, including name, address, phone number, email address, etc; 
    2.      
  2.    you will be asked to provide certain identity information, tax registration and/or related information about your business, such as your company name, business type and industry, corporate registration details and information about type of your business;
    3.     
  3.   if you are a Seller we will also ask you to provide details about the goods and products that you intend to sell via the Marketplace and details about your sales/transactions on Tradeit;
    4.        
  4.    if you are a Buyer we will also ask you to provide details or preferences about the goods and products that you may be interested in buying via the Marketplace and any details or preferences relevant to your purchases;
    5.         
  5.   if you are successfully certified by Tradeit as a blogger or an influencer, in addition to the information mentioned above, we may also collect your live stream videos, your social media account names and profile photos, and posts or comments made by other users of the Marketplace;
    6.         
  6.   in connection with the facilitation of transactions, purchases and payments over the Marketplace, you will be asked to provide certain payment information. This might include bank account numbers, mobile money registered mobile phone numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Marketplace; 
    7.         
  7.   we will process any information provided to us in connection with disputes or to support complaints in connection with the Marketplace or goods and/or services purchased via the Marketplace. Please note, Buyers and/or Sellers may submit complaints regarding the products and services on the Marketplace and/or disputes between the Buyers and Sellers to the Marketplace and under such circumstances, we will process data provided to us by Buyers and/or Sellers that is relevant to the disputes or complaints submitted. This may include health data of end-users (which may include minors as applicable) of products purchased on the Marketplace to the extent relevant to the disputes or complaints that are being reviewed by Tradeit and to the extent that the individual(s) has provided their explicit consent to their data being shared with us for the purposes of handling the complaints and/or settling the disputes. 
    8.        
  8.  Information you submit to the Marketplace for publication may be made publicly available on the Marketplace and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication. 

 Back to Top

5. Information that we collect automatically

          
  1. If you contact us (such as via our customer services department chat service, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity. 
    2.         
  2. We will collect contact details and other information of users from publicly availabple sources for the purposes of verifying the users and performing due diligence on the users. 
    3.         
  3. We will collect details of user activities, transactions and interactions on the Marketplace including information relating to the types and specifications of the products and services purchased, pricing and delivery information, dispute and complaint records, communications between users and any information disclosed in any discussion forum. 
    4.         
  4. From time to time, we may also collect information about the existing and prospective users, during or in connection with trade shows, industry events and/or other functions. Including representative contact names, addresses, phone numbers, and email addresses. 
    5.         
  5. If you visit our Marketplace, we will automatically collect certain information from your device. Specifically this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Marketplace and the goods and services available on it. In addition, we gather statistical information about the Marketplace and visitors to the Marketplace including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors who come to our Marketplace, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Marketplace. Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookies policy (see below). 

Back to Top

6. Information that we receive from third parties

          
    1.  We may receive personal information about you from social media platforms if you choose to register for a Marketplace account via a social media account. Exactly what information we receive will depend on your privacy settings with the applicable platform, but it would typically include basic public profile information such as: 
      2. (a)Your user name or nickname
      (b)Your profile picture
      (c) Country 
      (d) Company name
      (e) Contact details
    1. We may receive personal information about you from third parties that are engaged by us to assist with providing verification services, and conducting suitable money laundering and KYC (know-your-customer) checks on users, and to improve our marketing efforts. This may include your name, email address, company details and contact information for company representatives.
      2.     
    2.  If you choose to participate in reviewing or rating products and/or services on Tradeit, we may receive personal information about you from third parties that work with us to conduct reviews into our services and/or rate us. 
        3.     

Back to Top

B. USE OF PERSONAL INFORMATION

 We collect and use your personal information for the following purposes:

        
  1.  verifying your identity and conducting security, KYC (know-your-customer) and anti-money laundering diligence and background checks in order to set up user accounts;
    2.      
  2.   verifying your eligibility to register as a Marketplace user in accordance with our Terms of Use here;
    3.       
  3.  setting up / administering user accounts, including providing log-in IDs and developing a Marketplace profile; 
    4.       
  4.  providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;
    5.      
  5.   facilitating communication between Buyers and Sellers via the Marketplace, processing transactions and settlement between Buyers and Sellers made over the Marketplace, assessing fund withdrawal requests from Sellers;
    6.         
  6. assessing and monitoring account security and transaction risks of users of Tradeit, detecting and preventing fraud, money laundering and other security incidents;
    7.      
  7.   sending and serving tailored marketing and advertising that we believe will be of interest to you based on the ways in which you use the Marketplace, your browsing records, and order history;
    8.       
  8. performing research or statistical analysis in order to improve the content and layout of the Marketplace, and to improve the product offerings and services on Tradeit, including, for example, using anonymized data for machine learning purposes;
    9.       
  9.  identifying, developing and marketing and advertising products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see “Cookies Policy here”). Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes; 
    10.      
  10.   if you are a Buyer, we will share details of the last viewed products on the Marketplace to enable Sellers to contact you with details of products and/or services that might interest you. You can opt not to share this information with Sellers via the Buyer Privacy Settings in your Profile area.

We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Back to Top

C. DISCLOSURE OR SHARING OF PERSONAL INFORMATION

We may disclose (or provide access to) personal information to the following categories of recipients:

    1.  Other Marketplace Users where necessary in connection with the facilitation of purchases and communications made between you and the other users.
      2.       
    2.  Third party business partners, service providers and/or affiliates of Tradeit engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners or service providers include:
      3.   (a) Members of Tradeit Group and their respective affiliates and/or their designated service providers that work with us to provide processing services such as software, tools, systems and messaging services for purposes described in this Privacy Policy; 
        (b) our business partners (for example, in order for them to provide you with discounts or offers that may interest you);
        (c) marketing and advertising platforms, such as Google, Twitter, Facebook and Instagram, and providers of analytics services relating to users’ behavior, in order to tailor the content you see when visiting our Marketplace. These platforms may combine information they collect on our Marketplace with data on their platforms and data they collect from other websites or through other sources in order to conduct targeted advertising. The processing activities of these third party marketing platforms are governed by their own privacy policies, not this Privacy Policy;
        (d) payment service providers who collect and process personal information to assist with settling the payments for transactions or process withdrawal requests for Sellers. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy; 
        (e) mobile money providers to conduct risk assessment on Sellers to determine whether a Seller can be permitted to make a fund withdrawal;
        (f) logistics partners for providing delivery services for Buyers, including return and exchange of products, and warehousing services for Sellers;
        (g) cloud computing service providers to provide cloud storage services;
        (h) customer service providers to provide after-sale services; 
        (i) risk control service providers to assess the security of users’ accounts and transaction risks; and
        (j) third party rating / reviewing service providers to carry out reviews of our services with customers if you choose to participate in reviewing or rating Tradeit products and/or services; 
        
  1.    To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws.
    2.        
  2. To an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.
    3.       
  3.  To any other person with your consent to the disclosure.

 

We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you. 

 Back to Top

D. RETENTION

 We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

      Back to Top

E. COOKIES

 

This section explains how we use cookies and similar technologies (we’ll refer to them collectively as “cookies”) to recognize you when you visit our Marketplace. It explains what these technologies are and why we use them, as well as your rights to control them. 

  Back to Top

7. What are cookies?

A cookie is a small amount of data that is sent to your browser and stored on your computer’s or mobile device’s hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or mobile device to access the Marketplace, our web servers will be notified of your visit to the Marketplace and in turn we may have knowledge of your visit and the pattern of your usage. 

Cookies set by the website or app owner (in this case, Tradeit) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

Cookies can also be categorized as session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Marketplace). The session cookies use encrypted data to authenticate you. The persistent cookies do not store account numbers or passwords. We use both session cookies and persistent cookies. 

Back to Top

8. Why we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Marketplace to operate, and we refer to these as “essential” or “strictly necessary” cookies. First party cookies are mainly served to enable basic functionality on our Marketplace; including web analytics cookies that help us understand how users use our web pages and how we can improve their use. For example we use essential or strictly necessary cookies to enable us to remember goods added to your Tradeit shopping basket and to recognize you when you sign into your Tradeit account. 

In addition we also use social media cookies. You may register for Marketplace membership and “share” Marketplace content through social media such as Facebook and Twitter. Sometimes we embed videos from websites like YouTube. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.

We also use cookies to enable us to track and target the interests of Marketplace visitors to enhance the experience on our Marketplace by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Marketplaces; and to track progress and participation in promotions. We use first and third party cookies for these purposes. 

Back to Top

9. Cookies we use

The specific categories of first and third party cookies served through our Marketplace and the purposes they perform are described in the table below (please note that the specific cookies served may vary): 

Back to Top

10. What about other tracking technologies, like web beacons? 

Cookies are not the only way to recognise or track visitors to our Marketplace. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Marketplace or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Marketplace to another, to deliver or communicate with cookies, to understand whether you have come to our Marketplace from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. 

Back to Top

11. How can I control cookies?

You can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the Marketplace or the “privacy setting” of your device. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. If you adjust the privacy setting in the browser, your device will continue collecting data unless you adjust the privacy setting of the device, and vice versa. 

You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.   

Certain features of the Marketplace depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.   

Google Analytics (More information) Our Marketplace uses Google Analytics, an internet analytics service provided by Google, Inc. (“Google“). Google’s cookies allow us to analyze use of the Marketplace by telling us which pages our users are viewing, which ones are most popular, what time of day our Marketplace are visited, if users have previously visited our Marketplace, from which website users are redirected to our Marketplace were and the like. The data generated by the cookie about your use of the Marketplace will be transmitted to Google and stored by Google on servers in the United States.

Google uses the data on behalf of Tradeit to evaluate your use of the Marketplace, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google.   

The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website.   

Back to Top

 F. MINORS

 

The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. If a minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact us immediately.

Back to Top

G. SECURITY MEASURES

 We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold.

 

For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.

 

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

    Back to Top

H. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on this Website. Once posted on the Marketplace, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the bottom of this web page. 

    Back to Top

I. HOW TO CONTACT US

 

If you have any requests, questions or concerns about our use of your personal information and this Privacy Policy, please contact us at admin@tradeit.co.zw.

12.Related Policies


Back to Top

Back to top