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https://tradeit.co.zw/store/

$20.00
Business Plan

The Business Plan is designed for vendors ready to scale their sales and maximize their reach on Tradeit. This plan offers higher product limits, lower commission rates, and premium features to help you grow faster. It comes with Advanced store customization and analytics.

Plan Features:

✅ Pricing: $20 per month
✅ Product Listings: List up to 10,000 products in your store
✅ Sales Commission: 5% per sale
✅ Plan Duration: 30 days
✅ Allowed Product Types: Any (sell physical, digital, or service-based products)
✅ Allowed Categories: Any (sell across all marketplace categories)
✅ Advertisements: Unlimited advertisement slots [Each ad expires after 7 days]
✅ Store Customization: Upload your logo & banner to brand your store
✅ Support: Standard support via email and WhatsApp

$10.00
Sole Trader Plan

The Sole Trader Plan is an excellent choice for individuals just starting up as well as seasoned entrepreneurs looking to scale up their online business but with fewer than 1,000 products to sell. This plan is designed to help you maximize profits while keeping your expenses low.

Plan Features:

✅ Pricing: $10 per month
✅ Product Listings: List up to 1,000 products in your store
✅ Sales Commission: 10% per sale
✅ Plan Duration: 30 days
✅ Allowed Product Types: Any (sell physical, digital, or service-based products)
✅ Allowed Categories: Any (sell across all marketplace categories)
✅ Advertisements: Unlimited advertisement slots [Each ad expires after 7 days]
✅ Store Customization: Upload your logo & banner to brand your store
✅ Support: Standard support via email and WhatsApp

$50.00
Enterprise Plan

The Enterprise Plan is the ultimate solution for vendors handling large-scale operations on Tradeit. This plan is designed for high-volume sellers who need maximum product listings, the lowest commission rates, and exclusive premium features to dominate the marketplace.

Plan Features:

✅ Pricing: $50 per month
✅ Product Listings: List Unlimited number of products in your store
✅ Sales Commission: 2.5% per sale
✅ Plan Duration: 30 days
✅ Allowed Product Types: Any (sell physical, digital, or service-based products)
✅ Allowed Categories: Any (sell across all marketplace categories)
✅ Advertisements: Unlimited advertisement slots [Each ad expires after 7 days]
✅ Store Customization: Advanced customization & selling features
✅ Support: Dedicated Account Manager

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Popular Articles
  • Common issues and how to fix them
  • How to manage your shop's SEO
  • Managing shipping zones
  • Setting up shipping rates
  • Store opening and closing hours
Newest Articles
  • Common issues and how to fix them
  • How to manage your shop's SEO
  • Managing shipping zones
  • Setting up shipping rates
  • Store opening and closing hours

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Buyer Quick Start Guide

  • How to create a Buyer Account
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Vendor Quick Start Guide

  • Getting started as a seller: a quick checklist
  • Welcome to Tradeit marketplace
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  • Launch checklist: An overview
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  • Profile pic and shop banner
  • Listing products

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Managing Your Shop

  • Vendor selling plans
  • Setting up your shop: step-by-step guide
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Managing Orders

  • Actions on Orders
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  • Handling Cancellations and Refund Requests
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  • How to print order invoices and packing slips
  • Resolving payment issues related to orders
  • Dealing with fraudulent or suspicious orders
  • Understanding the Tradeit order timeline

Managing Products

  • Prohibited products – what you may not sell
  • Understanding the marketplace categories
  • Updating products details – prices, category, etc.
  • Managing Out-of-Stock Items
  • Advertising your products
  • Adding a single product
  • Adding multiple products at once
  • How to create grouped products
  • Cloning a product
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  • Understanding product reports
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  • A guide to pricing product for profit
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  • Full product description best practice
  • Get help uploading products
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Payments and Transactions

  • Resolving payment issues related to orders
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  • Withdrawing your earnings

Customer Service

  • Avoiding buyer fraud/scam
  • Use Social media channels
  • Be knowledgeable about your business and products
  • Contacting a buyer
  • How to communicate better with buyers
  • Reporting an issue with buyer to Tradeit
  • Using buyer-seller messaging tool
  • Why is having the best product description important?

Returns & Refunds

  • Return Requests
  • Handling customer's request to return an item
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  • How to process customer refunds
  • How to refund an order
  • Managing customer returns
  • Setting up your product refunds policy
  • How to reject an order and cancel the transaction
  • Setting up your product returns and exchange policy
  • Setting up your order cancellation policy

Dispute Resolution

  • Closing a dispute
  • Common disputes between buyer and seller
  • Communicating with the buyer
  • Communicating with the buyer
  • Disclose product defects upfront
  • Escalating disputes to Tradeit
  • Offering buyer remedies
  • Pre-empting buyer disputes
  • Resolving disputes with buyers
  • Revisiting your product listing
  • Tips to avoid buyer disputes
  • Key to avoiding nasty customer disputes
  • When to involve Tradeit

Trust & Safety Issues

  • Avoiding common buyer scams
  • Building trust and safety
  • Code of conduct
  • Internet safe trading tips
  • Phishing and scams
  • Privacy issues
  • Reporting listings or bad behaviour
  • Safe selling advice
  • How Tradeit keeps buyers and sellers safe
  • How to file a complaint against a buyer or seller
  • How to spot fake stores or listings
  • How we handle policy violations and misconduct
  • Protecting your personal information on Tradeit
  • Reporting suspicious activity or fraudulent listings
  • Tradeit’s anti-counterfeit and prohibited items policy
  • Understanding Tradeit’s trust and safety policies
  • What happens after you report a safety issue
  • What to do if you receive a scam message

Featured Articles

Popular Articles
  • Welcome to Tradeit marketplace
  • Getting started as a seller: a quick checklist
  • How to register as a Seller
  • Manage your account settings
  • Setting up your store
Newest Articles
  • Common issues and how to fix them
  • How to manage your shop's SEO
  • Managing shipping zones
  • Setting up shipping rates
  • Store opening and closing hours
Recently Updated Articles
  • Welcome to Tradeit marketplace
  • Common issues and how to fix them
  • How to manage your shop's SEO
  • Managing shipping zones
  • Setting up shipping rates

Frequently Asked Questions

What payment methods are supported on Tradeit?

Tradeit supports VISA, MasterCard, mobile money (like EcoCash), bank transfers, and cash on delivery. Payouts to vendors are processed via your preferred withdrawal method.

How does live chat work?
How do I report a problem I found on the marketplace?
How do I escalate a complaint to Tradeit?

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Tradeit is Zimbabwe’s leading online multi-vendor marketplace, connecting buyers and sellers in a seamless shopping experience. Built on a secure and user-friendly platform, Tradeit allows vendors to showcase their products while giving customers access to a wide range of goods from trusted sellers. Whether you’re looking for electronics, fashion, home essentials, or handmade crafts, Tradeit makes online shopping convenient, secure, and affordable.

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